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Terms of Service

Last updated: July 12, 2026

Welcome to Orven. By using the platform — whether as a creator or a student — you agree to these terms. Please read them.

1. What Orven Is (and Isn't)

Orven is a platform that helps independent instructors publish a public page, offer seats in live classes, and broadcast to booked attendees. Classes may be free or paid when paid booking is available. We provide the tools; creators provide the content.

Orven is not an employer, staffing agency, or co-host. Creators are independent individuals running their own businesses. Orven does not employ, supervise, direct, or control creators. No employment, partnership, joint venture, or agency relationship exists between Orven and any creator.

2. Creator Responsibilities

If you create sessions on Orven, you are solely responsible for:

  • The accuracy of your session descriptions, titles, pricing, schedules, and capacity limits.
  • The quality, legality, and safety of your content and instruction.
  • Holding any licenses, certifications, or qualifications required for your discipline (e.g., fitness certifications, teaching credentials).
  • Collecting and remitting any taxes owed on your earnings. Orven does not provide tax advice.
  • Complying with all applicable laws where you operate.

You agree that your content does not infringe any third-party intellectual property rights and is not prohibited under Section 6 below.

3. Student Booking and Refund Policy

When you book a session as a student:

  • A free seat is confirmed when the reservation succeeds. For a paid class, when paid booking is available, the seat is confirmed after Stripe reports successful payment.
  • Free reservations have no charge to refund. For paid bookings, no refunds are issued unless the creator cancels the session. If a creator cancels, a full refund is initiated to the original payment method; bank processing time can vary.
  • If a creator ends a session early due to technical problems or other circumstances,Orven does not guarantee a refund. Any refund in that case is at the creator's discretion.
  • Orven is not liable for missed classes due to your own connectivity issues, late joining, or scheduling mistakes.

Refund policy is disclosed at checkout. By completing a booking, you acknowledge this policy.

4. Payment Terms

These terms apply when paid classes are available:

  • All payments are processed by Stripe. By making or receiving a payment on Orven, you also agree to Stripe's Terms of Service.
  • Creators receive payouts via Stripe Connect after Orven deducts its platform fee. The current fee is disclosed at the time of creator onboarding and may be updated with 30 days' notice.
  • Orven does not store your credit card or bank account information. That data is held by Stripe.
  • Creators are responsible for any chargebacks, disputes, or fraudulent transactions originating from their sessions.

5. Prohibited Content

You may not use Orven to offer, promote, or deliver:

  • Content that is sexually explicit, obscene, or involves minors in any inappropriate context.
  • Instruction in illegal activities or anything that could cause physical harm.
  • Medical or clinical services (Orven is for fitness, wellness, education, and arts instruction only).
  • Misleading or fraudulent content — including fake credentials or fabricated class descriptions.
  • Content that infringes copyrights, trademarks, or other intellectual property rights.

Orven reserves the right to remove content and suspend or terminate accounts that violate these terms without prior notice.

6. Limitation of Liability

Orven provides the platform “as is.” To the maximum extent permitted by law:

  • Orven makes no warranties about uptime, video quality, or uninterrupted access.
  • Orven is not liable for the acts or omissions of creators or students.
  • Orven's total liability for any claim arising out of these terms will not exceed the greater of (a) the fees paid by you to Orven in the 3 months preceding the claim or (b) $100.
  • Orven is not liable for indirect, consequential, punitive, or incidental damages.

7. Changes to These Terms

We may update these terms from time to time. If changes are material, we will notify you by email. Continued use of the platform after the effective date constitutes acceptance.

8. Governing Law

These terms are governed by the laws of the State of Washington, USA, without regard to conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in Seattle, Washington.

Questions? Email us at support@orven.app
Terms of Service · Orven